Refund policy

Free returns within 28 days
You can return any item within 28 days after you receive it, including sale items. Returns are free.

Conditions
Items must be unworn and unwashed, with the original tags attached, and in their original packaging. Please include your order number.

How to return
Email us at yaaff.nl@gmail.com with your order number and the items you want to return. We will reply with a return label and instructions. Items sent back without contacting us first cannot be accepted.

Return address
Golinzo (YAAF), Schipholweg 291, 1171 PK Badhoevedorp, Netherlands

Exchanges
The fastest way to get a different size or colour is to return the item and place a new order.

Damaged or wrong items
Please check your order when it arrives and contact us right away if an item is defective, damaged or not what you ordered, so we can make it right.

Refunds
Once we receive and inspect your return, we will let you know whether it is approved. Approved refunds go back to your original payment method within 10 business days. Your bank may need a few extra days to process it.

EU right of withdrawal
Your statutory 14-day right of withdrawal always applies in addition to this policy.

Questions? Email yaaff.nl@gmail.com or call +31 6 85422411.